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Avatardialog360@dialog360UK·
2 Jun

According to @Zendesk's 2021 #Customer Experience Trends Report, customers care most about:
➡️ Quick resolutions
➡️ Helpful and empathetic agents
➡️ 24/7 support
➡️ Being able to use preferred channels
➡️ Proactive support
https://buff.ly/3i6lOcQ
#smallbiztips

Avatardialog360@dialog360UK·
1 Jun

Over the past year, majority of malicious emails have used #COVID related language to entice clicks, pretending to be from official organizations like the CDC and WHO, architects of these emails tricked people into downloading malware.
#smallbizuk #smallbiztips #Smallbusinesses

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